Garratt’s guarantee that all work is undertaken in line with industry standards as outlined below:

• 20-year guarantee for timber treatments including woodworm, wet and dry rot
• 20-year guarantee for general damp proofing work
• 10-year guarantee for basement tanking systems

In addition, all guarantees have the option to be underwritten by Specialist Building Guarantees at an additional charge. Specialist Building Guarantees are an independent company specialising in the damp proofing and timber preservation industry. As we are registered members, we are able to provide the benefit of their insurance underwriting service.

All of our guarantees are made to the name of your property, meaning that they are automatically transferable in the event of resale. This will also save you the need for any additional charges or administrative assistance.

It is our philosophy to be open, honest and transparent with all of our customers at all times. To that end, below are copies of our terms of business, complaints procedure, insurance and guarantee details.

Of course, if you would like any further information, please get in touch with us at garrattsdamp@gmail.com